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"Technology increasingly plays an integral role in improving the level of service we deliver to the public on a daily basis. Together with SolutionsIQ, we developed a new call center system that allows our staff to handle more incoming calls, while reducing the time it takes for citizens to speak directly with a court clerk and receive assistance."

Tricia Crozier | Chief Administrative Officer
King County District Court
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"The instructors where excellent facilitators and did a really good job of allowing the team (class) to focus on the parts of the training that had the most interest as it would be in the real world. "

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"Both instructors Bryan Stallings and David Wylie worked in tandem to deliver an excellent training session. They were very friendly, approachable, informed and had a lot of practical knowledge which was evident in the 2 days of interaction."

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"[Lean Thinking Training] gave me some ideas on my own area to work on."

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"All skills I can take back to the office and implement."